VIP Adventurer
| Warehouse | Order Fulfillment | Estimated Transit Time | Products Shipped |
| US Warehouse | 1-2 business days | 3-7 days |
|
| Canadian Warehouse | 1-2 business days | 3-7 days |
|
|
Chinese Warehouse |
1-2 business days |
7-14 days (remote areas may take longer) |
|
US Shipping Details
• FMS ships products to the Contiguous United States (excluding U.S. military bases and armed forces).
• RC Airplanes, 1:6, 1:7 and 1:10 RC Cars, Batteries, Oversized Parts (e.g., Airplane Fuselages, Main Wings, Airplane Stands, etc. ) cannot be shipped to Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands.
Shipping Fee:
• Free Shipping on orders over $99
• $15 Shipping Fee on orders under $99
Order Fulfillment & Shipping Time:
• Orders are typically shipped within 1-2 business days of receiving your order.
• The following transit times are typical estimates but may be subject to unexpected delays caused by the courier, such as weather disruptions or logistical issues.
Estimated Transit Times:
• RC Airplanes: Typically 3-7 days from the US warehouse.
• RC Cars: Typically 3-7 days from the US warehouse; 7-14 days from the China warehouse if not available in the US.
• Accessories: Mostly shipped from the China warehouse (7-14 days), with some shipping from the US warehouse (3-7 days).
Tracking Information:
Tracking numbers are often provided before packages are picked up by the courier. Please allow up to 48 hours for shipping notifications or status updates to appear in the courier's system.
PO Box Disclaimer:
Many of the items we ship cannot be delivered to a PO Box. Only small packages (e.g., small-size RC cars and accessories) shipped via USPS are eligible for PO Box delivery. If you need to ship to a PO Box, please contact us first to verify whether your items can be delivered. Failure to do so may result in delays in processing your order.
Canada Shipping Details
Please purchase RC Airplanes and RC Cars on the Canada Sale Page.
• RC Airplanes are not available for shipping to New Brunswick, Nova Scotia, Nunavut, Yukon and Prince Edward Island.
• RC Cars are available for nationwide shipping in Canada.
Shipping Fee:
• $14.99 USD Shipping Fee on all airplane orders
(Due to local policies and higher shipping fees in Canada, a $14.99 shipping fee applies to airplane orders.)
• $15 USD Shipping Fee on car & accessories orders under $99 USD
Order Fulfillment & Shipping Time:
• Orders are typically shipped within 1-2 business days of receiving your order.
• The following transit times are typical estimates but may be subject to unexpected delays caused by the courier, such as weather disruptions or logistical issues.
Estimated Transit Times:
• RC Airplanes: Typically 3-7 days from the Canadian warehouse.
• RC Cars: Typically 3-7 days from the Canadian warehouse; 7-14 days from the Chinese warehouse if not available in Canada.
• Accessories: Typically 7-14 days from the Chinese warehouse.
Restricted Items (Cannot be Shipped to Canada):
• 1:6 & 1:7 RC Cars
• Batteries
• Oversized Parts (e.g., Airplane Fuselages, Main Wings, Airplane Stands, etc. )
Overseas Shipping Details
•1:12, 1:18, and 1:24 RC Cars, as well as Car & Airplane Accessories, can be shipped globally, excluding the United States Northern Command, United States Southern Command, United States European Command and United States Indo-Pacific Command.
Shipping Fee:
• Free Shipping on orders over $99 USD
• $15 USD Shipping Fee on orders under $99 USD
Order Fulfillment & Shipping Time:
• Orders are typically shipped within 1-2 business days of receiving your order.
• The following transit times are typical estimates but may be subject to unexpected delays caused by the courier, such as weather disruptions or logistical issues.
Estimated Transit Times:
• All eligible items: Typically 7-14 days from the Chinese warehouse.
Restricted Items (Cannot be Shipped Globally):
• RC Airplanes
• 1:6, 1:7, 1:10 RC Cars
• 1:12 Hummer H1
• Batteries
• Oversized Parts (e.g., Airplane Fuselages, Main Wings, Airplane Stands, etc. )
**Shipping Disclaimer: Order fulfillment times and transit times are separate. Orders are typically shipped within 1-2 business days of receiving your order. Transit times begin after the order has been shipped and vary based on the destination and courier. Unexpected delays, such as weather disruptions or logistical issues, may extend delivery times.
Announcement of Taxes
• United States - No additional taxes or duties in normal circumstances.
• International Regions - International shipments are subject to local taxes, VAT, or duties. These charges are the responsibility of the buyer.
• FMS does not collect sales tax, VAT, or duties on international orders during the checkout process. Please follow your local regulations and pay any taxes and duties.
FAQs about Shipping
We want to keep you informed about our shipping process to ensure a smooth experience with your order. Please review the following important details:
Order Processing & Shipping Status
Orders are processed and shipped based on item availability and shipping method. We work diligently to fulfill all orders as quickly as possible while ensuring accuracy and quality.
Shipment Notifications
If there are any unexpected delays or issues with your shipment, we will notify you via email with the latest status updates and any necessary actions.
Action Required for Shipment Issues
If your order encounters an abnormal shipping situation, such as an undeliverable address or courier-related issue, we may need additional information from you. If you receive an email from us regarding such a situation, please respond as soon as possible to avoid further delays.
• If we do not receive a response, we will hold your order for up to 30 days before further action is taken.
• We highly recommend monitoring your email inbox to ensure timely communication and a smooth delivery process.
If you have any questions or need further assistance, our customer support team is here to help.
Thank you for choosing us—we appreciate your business!
We ship to various locations depending on the product and warehouse. Please refer to the details below:
• United States:
○ RC Airplanes, RC Cars, and Accessories from our US warehouse can be shipped to the Contiguous United States.
○ Exclusions: We do not ship to Hawaii, Alaska, Puerto Rico, or the Virgin Islands.
• Canada:
○ RC Airplanes and RC Cars from our Canadian warehouse can be shipped within Canada.
• Global Shipping:
○ 1:12, 1:18, and 1:24 Scale RC Cars & Accessories from our Chinese warehouse can be shipped worldwide.
○ Exclusions: We do not ship Car Batteries, Airplane Fuselages, Main Wings, or Airplane Stands internationally.
If you’re unsure about shipping availability to your location, feel free to contact us before placing your order.
The shipping fee will be automatically calculated and added at checkout after you enter your shipping address. The total shipping cost will be displayed before you complete your purchase.
If you have any questions about shipping fees, feel free to contact us!
• Orders are typically shipped within 1-2 business days of receiving your order, depending on item availability and warehouse processing times.
• You will receive a shipping confirmation email once your order has been processed and tracking information has been uploaded.
Please note that shipping times may vary due to factors such as order volume, holidays, or courier delays.
• Orders are typically shipped within 1-2 business days of receiving your order.
• Orders are not shipped or delivered on weekends and holidays.
Estimated Transit Times:
• United States: 3-7 days
• Canada: 3-7 days
• China Warehouse Orders (Global Shipping): 7-14 days (remote areas may take longer)
Please Note:
Delivery times may be affected by holidays, severe weather conditions, or unexpected courier delays. We will do everything possible to ensure your order arrives as soon as possible.
FMS partners with FedEx, USPS, and 4PX to provide the most economical and reliable shipping options based on the weight and destination of your shipment.
The carrier used for your order will be determined at the time of shipping to ensure the best delivery method available.
You can check your order status using the following methods:
1. My Account Page
• Click on the "My Account" button (or the account icon on mobile) at the top of the FMS website.
• Once logged in, view your order history and click on an order number to see the status.
2. Shipping Confirmation Email
• After your order ships, you will receive a shipping confirmation email with a tracking number.
• Click on the tracking number to be redirected to the order status page.
3. Check with the Shipping Carrier
If you have your tracking number, you can check the status directly on the carrier’s website:
• FedEx: https://www.fedex.com/en-us/home.html
• USPS: https://www.usps.com/manage/
• 4PX: http://track.4px.com/#/
Missing Order Confirmation or Shipping Email?
If you did not receive an order confirmation or shipping confirmation email, please check your spam/junk folder. If you use Gmail, it may be in the Promotions tab.
To ensure future emails arrive in your inbox, add the following addresses to your contacts:
📩 info@fmshobby.com
📩 support@fmsmodel.com
If you still need assistance, feel free to contact our support team!
Your items may ship from different warehouses, so they may arrive separately. If an item is on backorder or ships from a different location, it will be sent in a separate shipment.
Rest assured, you will not be charged extra shipping fees for multiple shipments. You will receive tracking information for each package once it ships.
Unfortunately, we cannot combine multiple orders or refund shipping costs if you place a second order. Our high-speed fulfillment system processes orders individually, and we pay the full postage cost for each separate shipment.
To avoid extra shipping charges, we recommend double-checking your order for accuracy and completeness before completing payment.
Thank you for your support and understanding!
FMS is committed to providing excellent service and customer satisfaction. If you are not completely satisfied with your purchase, we are happy to assist you.
We offer a 30-day return policy. For full details on eligibility and the return process, please click here for the FMS Return Policy.
If you need further assistance, feel free to contact our support team!
